Projects Newforesight

Service Delivery Models (ongoing since 2014)

If organized well, learning together can benefit all in a sector. Service Delivery Models (SDMs) aim to achieve or further develop either economic, social or environmental sustainability in a supply chain. However, IDH identified that competition between supply chain actors often prevents best practices from being broadly shared – particularly in the delivery of inputs and other support services to upstream actors such as smallholder farmers. The lack of knowledge about the cost effectiveness and return on investment of service delivery in the supply chain compounds this issue.

Since 2015, we have been supporting IDH in analyzing different SDMs in order to develop a methodology that determines the economic viability of different SDMs. This model, the SDM Tool, laid the foundation for the review of SDMs by identifying key performance ratios and crucial levers for improvement. We have conducted on-site evaluations and analyses of various SDMs, the list of which is still growing. Several case studies are described below. The first report on SDMs was published by IDH in 2016, and can be found here to benefit all those who offer services to farmers.

Sectors

Sectors

Coffee, cocoa, chili.

Countries

Countries

Cameroon, Ghana, Côte d’Ivoire, Ethiopia, Tanzania, Vietnam, Uganda, India.

Related projects

Related projects

Service Delivery Models